Build IT University - Online University for MSPs, By an MSP

ABOUT US

Let's Be Lifelong Learners

To constantly learn, innovate, and improve is vital to success.

Our online university is a 3-tier, membership-based community focused on MSP business excellence through educational content, shared best practices, and peer-to-peer accountability.

As economic landscapes continue to evolve, it is those business leaders who challenge themselves—and their peers—to innovate, accelerate, and bring passion to their companies who will succeed. Our university offers fresh, relevant, forward-thinking courses, focused on nine essential business topics and delivered by industry experts. Each course aligns with a variety of actionable templates, engaging blogs and podcasts, and other content relevant to today’s MSPs.

At Build IT University, we’ll bridge the gap between knowledge and MSP success.

TOPICS

Building a positive culture means focusing on experience and building a team committed to the same purpose, passion, and ideals. Without a strong company culture, employees struggle to execute and certainly won’t perform at a level that moves a business from the mundane to exceptional success. Learn the steps to building and sustaining a culture that will keep your team invested, productive, and loyal.

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For many MSP leaders, finance, KPI, measurements for success and cash flow present overwhelming obstacles. Learn how to win the battle with the budget books, forecast accurately, plan your financials, and optimize your cash flow for both stability and profitability.

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From recruitment and interviewing to culture and professional development, HR can play a transformative role in your business—if it is done well. Learn from some of the best in the business how to build your best team, then engage and develop them for future success.

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Leading a business means more than understanding go to market strategies and budget spreadsheets. Leaders must constantly invest in themselves, their personal and professional growth, and learn how to gauge and grow success with their teams, their business model, and their community.

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Marketing must be as essential to your daily business tasks as answering emails and paying bills. Learn how to showcase your expertise, engage prospects, and nurture existing customers with compelling messaging, creative content, and thoughtful marketing campaigns.

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Do you know how to build an exceptional sales team, then inspire them to exceed goals while consistently providing value for your customers? We’ll discuss sales from job descriptions and recruiting practices to sales techniques and compensation—and everything in between.

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Every single business must be diligent and well-informed about security. From keeping your MSP safe to ensuring your customers’ data is protected, we will have cutting-edge advice and innovative insights about security both inside your company and your customers' environments.

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An MSP must optimize and streamline service delivery in support of exceptional customer experience. But what needs to happen internally, between your MSP and customers, and in the community for your service delivery to become a competitive advantage?

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Business strategy goes well beyond laying out how your MSP will achieve its goals, meet expectations of your customers, and sustain a competitive advantage in the marketplace. We’ll explore the many aspects of a successful, aggressive, sustainable strategies for MSPs.

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