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    MEET THE TEAM

    Let us introduce the team that makes all of this possible.

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Service

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  • Service
Showing 1-9 of 10 results
    The Customer Journey: How to Avoid the Client Lifecycle Pitfalls, Maximize Your Profit, and Not Get FiredRead More
    Mark Winter

    The Customer Journey: How to Avoid the Client Lifecycle Pitfalls, Maximize Your Profit, and Not Get Fired

    Mark Winter
    (0 review)
    14
    students
    0
    Free

    Course Abstract When surveyed about their biggest business challenges, most MSPs regularly cite attracting new clients and retaining the ones they have as their…

    Free
    Read More
    What’s the ScoreRead More
    Anne Schoolcraft

    What’s the Score

    Anne Schoolcraft
    (0 review)
    7
    students
    0
    Free

    Course Abstract One key factor in maturing as a managed service provider is learning to run your business by the numbers. Join Anne Schoolcraft,…

    Free
    Read More
    Go-to-Market Strategies Every MSP Must MasterRead More
    Juan Fernandez

    Go-to-Market Strategies Every MSP Must Master

    Juan Fernandez
    (0 review)
    2
    students
    0
    Free

    Course Abstract With workforces rapidly changing, your go-to-market strategies must change as well. Join Juan Fernandez, Vice President of Managed IT Services, as he…

    Free
    Read More
    Why should you use Talent-as-a-Service?Read More
    Javid Khan

    Why should you use Talent-as-a-Service?

    Javid Khan
    (0 review)
    5
    students
    0
    Free

    Course Abstract MSPs often struggle to scale up (or down) quickly, their efforts hampered by available technical talent. When businesses can’t find the right…

    Free
    Read More
    Key Steps for Managing Change EffectivelyRead More
    Javid Khan

    Key Steps for Managing Change Effectively

    Javid Khan
    (0 review)
    2
    students
    0
    Free

    Course Abstract Not surprisingly, your clients expect you to be the expert when it comes to proposing changes to their technology infrastructure. Many MSPs find this conversation daunting, but it doesn’t have to be….

    Free
    Read More
    Focus Your Service Delivery Leaders On DeliveringRead More
    Ketan Patel

    Focus Your Service Delivery Leaders On Delivering

    Ketan Patel
    (0 review)
    3
    students
    0
    Free

    Course Abstract All MSPs are in the business of service. But how do you build a world-class service delivery team and then keep them…

    Free
    Read More
    Automate for Success: How to do more with lessRead More
    Travis Brittain

    Automate for Success: How to do more with less

    Travis Brittain
    (0 review)
    2
    students
    0
    Free

    Course Abstract Last year, it was talent shortage, this year it’s growing receivables. In good times and bad, efficiency matters. Doing more with less…

    Free
    Read More
    Automating in the New NormalRead More
    Oscar Romero

    Automating in the New Normal

    Oscar Romero
    (0 review)
    2
    students
    0
    Free

    Course Abstract MSPs have pivoted quickly to the change in the environment. You now need a short term plan and a long term plan…

    Free
    Read More
    Understanding the True Meaning of Ticket “Quality”Read More
    Javid Khan

    Understanding the True Meaning of Ticket “Quality”

    Javid Khan
    (0 review)
    2
    students
    0
    Free

    Course Abstract Service desks continually strive to improve the quality of the service they deliver to customers. But defining quality and then measuring and improving on it—that’s not a simple process….

    Free
    Read More
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    The Customer Journey: How to Avoid the Client Lifecycle Pitfalls, Maximize Your Profit, and Not Get Fired

    The Customer Journey: How to Avoid the Client Lifecycle Pitfalls, Maximize Your Profit, and Not Get Fired

    Free
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