During this session, our focus will revolve around exploring the avenues through which you can greatly enhance the value you provide to your customers. This enhancement entails a transition from a conventional sales-oriented perspective to one centered on a service-oriented mindset. Moreover, we will delve into the effective implementation of the NIST framework, which not only aids in the establishment of strategic partnerships with customers but also contributes to the development of robust cyber resilience.
Furthermore, we will take a comprehensive look at three simple yet powerful strategies—Listening, Inquiring, and Offering—each capable of catalyzing a profound transformation in the dynamic between you and your customers.
Furthermore, we will take a comprehensive look at three simple yet powerful strategies—Listening, Inquiring, and Offering—each capable of catalyzing a profound transformation in the dynamic between you and your customers.
Speakers:
Michael DePalma | IT Complete, the Kaseya Platform
Greg Jones | IT Complete
Michael DePalma | IT Complete, the Kaseya Platform
Greg Jones | IT Complete
- Lectures 0
- Quizzes 0
- Duration 30 Minutes
- Skill level All levels
- Language English
- Students 857
- Assessments Yes
Requirements
- You have attended Build IT Live 2023 event
