The Journey of MSP Leadership from Inception to Exit

Michelle Ragusa-McBain is a highly visible thought leader in the global technology channel and serves as Provider Elevate Leader for the Global Partner Organization at Cisco. Her mission is to help MSPs elevate and succeed through partnership with Cisco solutions and the Provider Elevate community.

Entrepreneur Magazine named her one of the top four people to inspire women to pursue a career in Tech. SMB Magazine recognized her as one of the 150 most influential people in the global IT Business Community. CompTIA named her Advancing Women in Technology Leader 2021, and Channel Futures awarded her the Circle of Excellence for Channel Leadership & Innovation and DE&I 101 award, and recipient of the prestigious Cisco Worldwide Innovation and Growth Award.

 Michelle has keynoted at the largest and most influential technology conferences globally including Channel Partners, CRN, CompTIA, IT Nation, and Kaseya. In her free time, she is a passionate advocate for Women Diversity and Inclusion in Technology.  Michelle serves as Chair Emeritus of Advancing Women in Technology for CompTIA, sat on the board of CRN’s Women of the Channel, is Co-Founder of Tech Worlds Half non-profit; is a longstanding member of the National Women in Technology Group and, most recently, serves as Florida Leader for Alliance of Channel Women.

In her free time, she loves traveling the world with her husband, Jay McBain, and daughters Brooklyn and Cali (85 countries and 6 continents to date) or spending time with her fur kids: Husky Auggie Doggy and Calico Kitten Luna Meow.

Entrepreneur Magazine named her as one of the top 4 people to inspire women to pursue a career in Tech, SMB Magazine recognized her one of the 150 most influential people in the global IT Business Community. CompTIA named her Advancing Women in Technology Leader 2021, and Channel Futures awarded her the Circle of Excellence for Channel Leadership & Innovation and DE&I 101 award, and recipient of the prestigious Cisco Worldwide Innovation and Growth Award.

Michelle has keynoted at the largest and most influential technology conferences globally including Channel Partners, CRN, CompTIA, IT Nation, and Kaseya. In her free time, she is a passionate advocate for Women Diversity and Inclusion in Technology.  Michelle serves as Chair Emeritus of Advancing Women in Technology for CompTIA, sat on the board of CRN’s Women of the Channel, is Co-Founder of Tech Worlds Half non-profit; a longstanding member of the National Women in Technology Group and most recently serves as Florida Leader for Alliance of Channel Women.

In her free time, she loves traveling the world with her husband Jay McBain and daughters Brooklyn and Cali (85 countries and 6 continents to date) or spending time with her fur kids- Husky Auggie Doggy and Calico Kitten Luna Meow.