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Kam Kaila

  • Home
  • Author Kam Kaila
15 March

The One-On-One Employee Experience: Your Key to Retaining Talent

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

In my previous blog, I mentioned that in 2021, Teamlogic IT, a Pennsylvania-based MSP, did not lose a single team member out of its 40 employees. What an accomplishment, and one that not many MSPs were able to achieve. In …

Read More
04 March

Five Ways to Create a Bedrock of Culture

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

I consider myself a “culture champion” because I believe in its importance to a healthy, successful business. So anytime someone talks about workplace culture and shares some thought leadership that gets me excited, I want to share it, too. I …

Read More
24 February

How to Improve Your Cybersecurity Game 

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

The MSP channel has been haunted by cyberattacks in recent years and the threats keep coming and getting more sophisticated. With the recent issues in the news, we’ll have to make sure that we’re prepared for whatever may come our …

Read More
23 February

Profit First (Part II): This should be easier than losing weight!

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

So, having learned from Part 1 last week, you now know that our math has been wrong all along. It’s not Sales – Expenses = Profit.  No, no, no, dear friends, it’s Sales – PROFIT = Expenses   Mind Blowing!   When …

Read More
Finding Your Hero Within to Create a Superhero Culture | Build IT University
11 February

Finding Your Hero Within to Create a Superhero Culture

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

I want to share with you an amazing story of redemption. Of real heroes. And of becoming a hero yourself. Not to save the world, but to serve the world. It’s the right way to be a leader and create …

Read More
Jack Daly’s Four Keys to a Strong Culture | Build IT University
04 February

Jack Daly’s Four Keys to a Strong Culture

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

Let me ask you a question: How much time do you honestly spend on culture in your workplace? I know, I’m often called the Queen of Culture, and even I struggle some days or weeks. It can be so busy …

Read More
Advice For Designing Your Life . . . From a Paper Boy | Build IT University
27 January

Advice For Designing Your Life . . . From a Paper Boy

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

Have you ever taken time to design the kind of life you want for yourself? Jack Daly did – when he was 13 years old. He began by building a newspaper route at age 12 and then hired five kids …

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Marketing
23 December

Tough Love: Marketing Guru Questions MSP Owners’ Aspirations

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

When you ask someone for their honest opinion on something, you better be certain that you really want to hear the truth – because it’s not always what you want to hear. The MSP channel got a taste of that …

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How to Sustain a Strong Culture - Kevin Blake
20 December

How to Sustain a Strong Culture – Even After an Acquisition

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

Building and sustaining a strong culture in your MSP is quite a challenge, but even more so when you grow your company with mergers and acquisitions. So now you have to find a way to carry your culture into the …

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Small Business
10 December

Pass the Tissues: The Emotional Side of Selling Your Small Business

  • Posted by Kam Kaila
  • Categories Blog
  • Comments 0 comment

I love when a good movie or novel takes me to a place where I’ve never been or puts me in a situation which I’ve never experienced – like jumping from cliffs, or leaping off buildings – and hopefully, never …

Read More
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