Course Abstract
Company culture is hugely important to the success and overall health of an MSP, its people, and its clients. Job seekers often cite company culture as very important when choosing to apply while many hold bad company culture responsible for looking for a new position. Culture isn’t a buzzword; it’s an element to success, even more so for the “people-centric” business model of an MSP.
Building a great culture for your MSP isn’t a destination, it is a journey. Your MSP reaps the best outcomes when you involve your employees in this journey, working collaboratively and holding them accountable to create a “for the people, by the people” work culture. Join ITBD culture guru Kam Kaila and Todd Billiar, channel partnership lead, as they share the steps to building a Culture of WOW, the 2.0 version.
Course Learning Outcomes
- Culture audit: Do you know where you stand?
- Hire right: Keep your core values front and center
- Celebrate Your Wins
- Engagement is key, not just for culture but for your MSP success
- Lectures 4
- Quizzes 0
- Duration 29 minutes
- Skill level All levels
- Language English
- Students 43
- Assessments Yes
