Course Abstract
In this course, MSPs will explore Sea-Level’s 10 Operational Categories (Configure your PSA, Life of a Ticket, Measure your KPIs, Service Team HR, Leverage Your Tools, Get Your Accounting in Order, Client Facing Systems, Get Ready to Grow, Marketing and Sales) and understand the impact each can have on a business.
Course Learning Outcomes
- The ConnectWise Entrepreneurial Journey Overview: Define and Understand Each Operational Category
- Leadership Lessons
- The Operational Journey
- The 5 Phases of Operational Excellence
Course Tools
MSP Business Systems Assessment
Course Presentation
- Lectures 5
- Quizzes 0
- Duration 1 hour
- Skill level All levels
- Language English
- Students 44
- Assessments Yes